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Privacy policy

Welcome to InatUni!

We respect your right to privacy and are committed to protecting your personal data. This Privacy policy explains how InatUni Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you:

Use our website and learning platform www.inatuni.com

Submit information to us via third-party websites or partner portals, or

Participate in research sessions, surveys, or other activities with us.

It also explains your rights under Uk data protection law, including the UK general data protection regulation (UK GDPR) and the Data protection act 2018.

We will only collect personally identifiable information about you when you:

Use our website or learning platform actively,

Register for courses, subscriptions, or upgrades,

Participate in research or surveys, or

Contact us with queries, complaints, or feedback.

Publish your course and any related content on our website as one of our educators.

The security of your personal information is extremely important to us, and we implement appropriate technical and organisational measures to protect it.

This Privacy policy is reviewed regularly to ensure it meets your privacy interests, and we may update it from time to time. You should review this Privacy policy alongside the Inatuni Terms & conditions and Cookies policy. Unless otherwise defined, terms used here have the same meaning as in our Terms & Conditions.

If you have any questions, comments, or complaints about this Privacy policy, please contact us at:

Inatuni ltd

1. About us

In this Privacy policy, references to “we” or “us” are to Inatuni ltd, a company incorporated in England and Wales (registered number 15928453) whose registered office is at:

Creech Castle, The Keep, Bathpool, Taunton England, TA1 2DX, United Kingdom. We operate the InatUni website and learning platform, and we are responsible as the data controller for the personal data you (as a learner or an educator) provide to us in connection with your use of our services, unless otherwise specified.

2. What information we collect

2.1

Registering with InatUni: When you register on the InatUni website, create or update your Learner or Educators profile, or purchase Online Courses, we and third-party service providers working with us may collect the following information:

Name and email address (required).

Home address, date of birth, telephone number, country of nationality, and age (required for certain courses).

Personal data if you register via third-party sites (such as Google or Facebook) and provide information on those platforms.

Credit/debit card or payment information (processed securely through our payment providers).

Data relating to your use of the Website and enrolment on Online Courses.

Information you voluntarily provide about your interests, educational background, occupation, work experience, learning goals, or preferences, used for personalising our services and course recommendations.

Information provided by third parties, such as Partner Institutions inviting you to a specific course.

2.2

Learning and teaching journey: During your participation in an Online Course, whether as a Learner or educator, InatUni and our third-party providers may collect and store additional information, including:

Personal and demographic information:home address, date of birth, telephone number, country of nationality, and age (where required for specific courses).

Contributions to course interactions: comments, discussion posts, feedback, and other content you voluntarily share during online interactions with course participants

Email communications: any correspondence with InatUni regarding course support, queries, or administrative matters.

Course submissions and assessments:materials submitted during the course, including assignments, quizzes, assessments, teaching resources, and evaluation results.

Identity verification data:any documentation submitted to confirm identity where required for certificates, accreditation, or professional recognition, processed by approved third-party verification providers.

Survey and research responses:information voluntarily provided in questionnaires, surveys, or research sessions conducted in connection with the course.

information voluntarily provided in questionnaires, surveys, or research sessions conducted in connection with the course.

2.3

Requesting information on a course: When you express interest in an Online Course and request further information from a Partner Institution, we may collect:

Name, email address, educational and employment background, home address, country of residence, and telephone number.

This applies to both learners seeking to enrol in courses and educators requesting course-related information or partnership details.

2.4

Accessing the website: When you access the InatUni website, we may use cookies and similar technologies to collect and aggregate information about your use of the site, including:

Pages you visit and how you interact with the site.

URLs that referred you to our website and links you click on our site.

IP addresses and other information collected by cookies.

Time and duration of visits, device information, and page interaction data.

This applies to both learners and educators using the site for learning, teaching, or course management purposes.

For more details, please see our Cookies policy.

2.5

Participating in research: If you participate in research with InatUni, directly or via third-party platforms, we may collect:

Identity and contact information.

Records of your informed consent.

Data related to your interaction with InatUni, including written notes, transcripts, question responses, photographs, audio, video, screen recordings, and other research data.

This applies to both learners and educators taking part in research activities related to courses, learning tools, or platform development.

2.6

Using our cv and cover letter writing service: When you use our CV and cover letter service, provided via a third party, we may collect:

Biographical details.

Employment history.

Education history.

This service may be used by both learners’ seeking career guidance and educators preparing professional profiles for teaching or research roles.

3. How we use your information

3.1

Purposes for processing your personal data: In order to provide our online services and educational products effectively, InatUni Ltd, together with trusted third-party service providers and Partner Institutions/Awarding Bodies, may collect, store, and use your personal information for the following purposes, applicable to both learners and educators:

Account management: to create, administer, and manage your InatUni account, including verifying your identity and maintaining accurate records.

Service delivery and support: to provide technical assistance, respond to enquirers, and resolve issues you may experience when using our website, courses, or services.

Course communications: to send essential notifications, updates, and information relating to courses you are enrolled in or instructing, including timetable changes, assessments, and completion updates.

Third-party enrolment and monitoring: where you are invited to participate or instruct by a course provider, employer, sponsor, or authorised third party, to allow that organisation to enrol you on courses, monitor participation, and track progress or engagement.

Accreditation and certification: where courses are taken for academic credit, professional certification, or other formal recognition, to enable the relevant institution to monitor progress, assess performance, award certification or accreditation, and contact you regarding course completion or teaching responsibilities.

Feedback and review: to invite you to provide feedback on your experience as a learner or educator, including surveys, reviews, and ratings, and to publish anonymised or consented testimonials on our website or other channels.

Marketing communications (with consent): to send you information about courses, learning opportunities, news, and offers from InatUni Ltd and, where applicable, third-party partners, via email or telephone. You may withdraw consent at any time.

Service improvement and analytics: to analyse usage patterns, identify trends, and improve our website, courses, and services using aggregated and anonymised data. This information may be shared with partners in a non-identifiable format.

Partner collaboration and research: to share limited and relevant data with course providers, educational partners, and research collaborators to improve course design, learning outcomes, and teaching practices, in accordance with their own privacy policies.

Profile visibility and interaction: to enable other learners and educators to view the profile information you choose to make visible and, depending on your settings, your course activity or contributions.

Public profile access (optional): where you choose to make your profile public, to allow members of the public to view your profile, courses, and activity via search engines or course listings.

Personalisation: to tailor your learning or teaching experience by recommending relevant courses, personalising communications, and improving functionality across the Website and any related applications.

Research participation: where you take part in research sessions, to manage participation, record informed consent, tailor research activities, provide incentives (where applicable), and conduct internal analysis and reporting.

Career services: to create, review, or provide feedback on CVs and cover letters where you use our career-related services as a learner or contribute guidance as an educator.

Responding to enquiries: where you request information about a specific course, provider, or type of study, to contact you with relevant educational opportunities or teaching collaborations.

Inatuni marketing updates: with your consent, to send updates about additional courses, programmes, or learning opportunities offered by InatUni Ltd or its educational partners.

You may Update your preferences or withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us at support@inatuni.com.

3.2

Cookies and website usage: We use cookies and similar technologies to collect information about how you use our website. This helps us to operate, maintain, and improve our website, enhance user experience, and ensure our services function effectively.

Further details about our use of cookies can be found in our Cookies Policy.

Notification: InatUni’s data processing activities will be registered with the Information commissioner’s office (ico) in accordance with its obligations as a recognised Data Controller. InatUni is Registered with the Information Commissioner’s Office (ICO) under registration number: ZB997452

Any changes to the nature or scope of data processing activities undertaken by InatUni will be notified to the ICO, and the relevant details will be updated in the register accordingly.

In the event of a personal data or special category data breach, InatUni will notify the Information Commissioner’s Office and the affected individual(s) within 72 hours, in line with applicable data protection legislation. Individuals may also contact InatUni at support@inatuni.com for further information or assistance.

4. whom we may share your information with

4.1

General principles: For the purposes described in this Privacy policy, Inatuni ltd may share your personal information with certain trusted third parties. Where we do so, we ensure that:

personal data is shared only where necessary and for lawful purposes;

appropriate contractual safeguards are in place; and

third parties process your data in accordance with applicable data protection laws.

Please note that where your personal data is shared with third parties acting as independent data controllers, their use of your information will be governed by their own privacy policies. We encourage you to review those policies carefully.

4.2

Categories of third parties we may share data with:Your personal information may be shared with the following categories of recipients:

4.2.1

Payment service providers:To process payments securely, including course fees and subscriptions, we may share relevant payment information with our authorised payment providers, including:

PayPal (UK) limited

Stripe, Inc.

InatUni does not store your full payment card details.

4.2.2

Partner universities and educational institutions:We may share your personal data with universities, colleges, training providers, and other institutions that:

deliver courses available on the InatUni platform; and/or

award academic credit, professional certification, or other formal recognition.

Programme enquiries: If you submit an enquiry about a specific course or programme, we will share your information with the institution delivering that programme so they can respond to you.

We will Not share your personal data with other partner institutions unless you (both learners and educators) have provided explicit consent (for example, by opting in on an enquiry form).

4.2.3

Assessment and marking providers: When you register for assessments, exams, or submit coursework whether as a learner or an educator contributing assessments, grading, or teaching content InatUni may share relevant data with third-party providers who deliver assessment, grading, or moderation services. This sharing is strictly limited to what is necessary to conduct, grade, or moderate assessments, and to ensure academic integrity.

4.2.4

Identity verification providers:For courses, certifications, professional recognition, or accreditation that require identity verification, InatUni may share personal data (such as name, email address, and telephone number) with our identity verification partner(s), including:

Sumsub:

This information is shared solely for the purpose of verifying identity and only where such verification is required. By submitting your information, you provide explicit consent for its use for identity verification purposes. This applies to both learners and educators when identity verification is necessary for course participation, certification, or assessment activities.

4.2.5

Communication and customer relationship management providers:To manage communications, marketing (where consented), surveys, and learner engagement, we may share limited data with service providers such as:

Salesforce

Meta (whatsapp)

Typeform

Zapier, inc.

4.2.6

Customer support providers:If you contact our support team, your information may be shared with our customer service platform provider, such as:

Zendesk international limited

4.2.7

Data hosting, storage, and it infrastructure providers:We use secure third-party providers to host, store, back up, and manage our systems and databases.

4.2.8

Reviews and ratings providers:If you choose to submit reviews or ratings of courses, your information may be shared with our third-party review partners, including:

Trustpilot

These partners assist with collecting, displaying, and moderating reviews.

4.2.9

Printing and fulfilment partners:Where you request a Printed certificate, we may share necessary details (such as name and postal address) with our printing and fulfilment partners, including:

Printpond

4.2.10

Employers, sponsors, and inviting organisations:If you are invited to enrol on a course by

your employer,

an educational institution,

a sponsor, or

an authorised reseller,

InatUni may share relevant enrolment, participation, and progress information with the inviting organisation. This sharing is strictly limited to purposes related to the course invitation, such as monitoring progress, facilitating learning support, or providing relevant feedback.

Both learners and educators should be aware that this information sharing is intended to support the learning experience, track engagement, and comply with any contractual or institutional requirements. InatUni ensures that shared data is handled securely and in accordance with applicable data protection laws.

4.2.11

Research and user testing providers:If you participate in research sessions, usability testing, surveys, or interviews on the InatUni platform, we may share relevant data with the third-party tools and agencies used to conduct this research. This includes, but is not limited to:

Video conferencing and collaboration tools, such as Google Meet

Third-party research or marketing agencies, for example Impero

Data shared will be used solely for research, usability testing, or platform improvement purposes. Any personal or identifiable information will be handled in accordance with InatUni’s Privacy policy and applicable data protection laws.

Both learners and educators participating in research retain the right to review, edit, or withdraw their consent for data usage where applicable.

4.2.12

Group companies:Where applicable, InatUni may share your data with any Inatuni group company. Such data will typically be Pseudonymised or aggregated to protect your identity and will be used solely for Analytical, research, or service improvement purposes.

This applies to data collected from both Learners and educators, and sharing will always comply with applicable data protection laws and InatUni’s privacy and security policies.

4.2.13

Subcontractors and specialist service providers:We may share personal data with Subcontractors engaged to provide specialist services on our behalf, including, but not limited to, Career and employability support (e.g., CV and cover letter review, mentoring, or skills assessment services).

This applies to Both learners and educators when they participate in these services.

Any subcontractor receiving personal data is required to process it securely, in accordance with applicable Data protection laws, and only for the purpose of delivering the requested service.

We do not allow subcontractors to use this information for Unrelated purposes or to share it with Other third parties without your consent.

4.2.14

Third parties with your consent: Where you have given explicit consent, InatUni may share your personal data with third parties, including educational institutions, training providers, or other relevant organisations, who may contact you regarding educational opportunities, professional development, or courses in which you have expressed interest.

This applies equally to learners and educators. You may withdraw your consent at any time, and doing so will not affect any prior lawful sharing of your information.

4.2.15

Business transfers: If InatUni Ltd:

sells or acquires a business or assets; or

undergoes a merger, restructuring, or acquisition,

your (both learners and educators) personal data may be disclosed to prospective buyers or sellers, provided they continue to use it in accordance with this Privacy policy.

4.2.16

Legal and regulatory disclosures: We may disclose your personal data where required to:

comply with a legal obligation;

respond to lawful requests from public authorities;

enforce our Terms and Conditions or other agreements; or

protect the rights, property, or safety of InatUni, our users, or others.

This may include sharing information for Fraud prevention, security, or risk reduction purposes.

4.3

International transfers: Where any third-party service provider processes your personal data outside the United Kingdom, InatUni ensures that appropriate safeguards are in place in accordance with UK GDPR. This may include relying on:

Adequacy decisions by the UK Government, or

Approved contractual clauses that legally protect your personal data.

These safeguards help ensure that your personal information remains secure and is treated with the same level of protection as required under UK data protection law, regardless of where it is processed.

5. How our course providers may use your information

5.1

Educational research and quality improvement: Some universities, training providers, and other institutions that deliver courses on the InatUni platform (each a “course provider”) are required to carry out research into online education as part of their academic, funding, regulatory, or quality-assurance obligations.

For these purposes, participation in an online course by Learners and educators, including but not limited to:

your course engagement and activity data,

progress, completion, or participation metrics, and

comments, discussion posts, teaching contributions, or other course-related interactions, may be shared with the relevant Course Provider.

Any data shared for research purposes will be handled in line with:

applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018; and

Inatuni ltd’s research ethics and data governance standards, which impose clear limitations on how Course Providers may access, analyse, and use such data.

Where reasonably practicable, data used for research purposes will be Aggregated, anonymised, or pseudonymised, and will be used solely to support educational research, improve learning design, enhance teaching and learner experience, and evaluate educational outcomes.

Course Providers are not permitted to use this data for marketing or unrelated commercial purposes unless separate, explicit consent has been obtained.

5.2

Interest in further courses: After you register with InatUni, we and our Course Providers may use your personal data to assess interest in:

additional courses,

follow-on programmes, or

further study opportunities offered by the same academic or training provider.

This processing is carried out for purposes such as course planning, academic development, service improvement, and enhancing learner and educator engagement.

Any direct marketing or promotional communications from InatUni or Course Providers will only be sent where permitted by Applicable law and where you have provided appropriate consent, or where another lawful basis for processing applies. You may opt out of such communications at any time in accordance with our Privacy policy.

5.3

Links to third-party websites: Course Providers, educators, or partners may include links within course materials, learning activities, or course-related communications that direct you to third-party websites outside the InatUni platform.

Please note that:

these third-party websites are Not operated or controlled by InatUni ltd;

any personal data you provide on those websites will be governed by the Third party’s own privacy policy and terms, not this Privacy policy; and

you are responsible for reviewing the relevant third-party privacy policies and terms before submitting any personal information.

Neither learners nor educators will Ever be required to provide personal data on a third-party website as a condition of:

accessing or continuing a course on the InatUni platform;

completing learning activities or assessments;

receiving marks, feedback, certificates, or other forms of recognition; or

participating in teaching, moderation, or course delivery activities.

Choosing not to engage with or provide information to third-party websites will Not negatively affect a learner’s course progress or results, nor an educator’s ability to deliver, support, or assess a course on InatUni.

5.4

Course provider responsibility: Where Course Providers act as independent data controllers for example, when awarding academic credit, issuing qualifications, or conducting their own academic or educational research they are independently responsible for complying with all applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

InatUni requires all Course Providers to process learner and educator personal data responsibly, lawfully, and securely, and in accordance with their contractual obligations to InatUni and applicable legal requirements. Course Providers’ processing of personal data will also be subject to their own privacy policies, which learners and educators are encouraged to review where applicable.

6. Legal basis for processing your information

6.1

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, InatUni Ltd must have a lawful basis for collecting and using personal data. Depending on the nature of your relationship with us and the purpose for which your personal data is processed, we rely on one or more of the following legal bases:

6.2

Performance of a contract: We process your personal information where it is Necessary to perform our contract with you, or to take steps at your request before entering into a contract. This applies to both learners and educators using the InatUni platform and includes, for example:

creating, managing, and maintaining your learner or educator account;

providing access to courses, learning programmes, teaching tools, digital content, and platform features that you have registered for, purchased, or are authorised to deliver;

enabling participation in teaching, learning, assessment, moderation, and academic collaboration activities;

processing payments, subscriptions, upgrades, honoraria, reimbursements, or refunds where applicable;

delivering learner support, educator support, and course-related communications; and

administering certifications, credentials, or records of participation or delivery.

Without this information, we may not be able to provide access to our services, fulfil our contractual obligations, or support your participation in the InatUni platform.

6.3

Consent: Where required by law, InatUni relies on your Explicit consent to process your personal data. This applies in particular where you:

opt in to receive marketing or promotional communications from InatUni or selected third parties;

agree to participate in user research, surveys, interviews, or feedback activities;

choose to share optional personal information on your profile or within the learning platform; or

consent to specific uses of your data that are not strictly necessary for the delivery of our educational services.

You may Withdraw your consent at any time by:

using the unsubscribe link included in our communications; or

contacting us using the details provided in our Privacy policy.

Withdrawing your consent will Not affect the lawfulness of any processing carried out before your consent was withdrawn.

6.4

Legitimate interests: We We may process your personal data where such processing is necessary for our legitimate interests, or the legitimate interests of a third party (including our Course Providers and Partner Institutions), provided that those interests are not overridden by your rights, freedoms, or reasonable expectations.

This may include processing personal data relating to Both learners and educators for purposes such as operating and improving the InatUni platform, delivering and supporting courses, ensuring platform security, maintaining academic standards, facilitating collaboration between learners and educators, and conducting internal analysis and research to enhance educational quality.

Where we rely on legitimate interests as a lawful basis for processing, we carefully assess the impact on individuals and ensure that appropriate safeguards are in place to protect personal data in accordance with UK data protection law.

Our legitimate interests include:

6.4.1

operating, administering, maintaining, and improving the InatUni website, digital learning platform, and related services; delivering high-quality online education and learner experiences;

6.4.2

delivering high-quality online education, teaching, and learning experiences for learners and educators; monitoring course participation, engagement, and completion;

6.4.3

communicating with learners and educators to provide customer support, academic support, technical assistance, and to respond to enquiries or requests; carrying out market research, analytics, and business development;

6.4.4

monitoring course participation, engagement, assessment activity, and completion for quality assurance, academic integrity, and reporting purposes;

6.4.5

developing, testing, evaluating, and improving new courses, learning tools (including AI-assisted features where applicable), services, and platform functionality;

6.4.6

carrying out market research, analytics, platform usage analysis, and business development to better understand user needs and improve our offerings;

6.4.7

building, managing, and maintaining relationships with universities, awarding bodies, training providers, employers, and other educational or commercial partners;

6.4.8

protecting the security, integrity, and lawful use of the platform, including preventing fraud, misuse, abuse, and breaches of our Terms, Code of Conduct, or applicable law; and

6.4.9

reviewing, managing, and processing employment or engagement applications where you apply for a role with InatUni Ltd as an employee, contractor, or educator.

6.5

Legal obligations: In some cases, InatUni is required to process personal data in order to comply with legal or regulatory obligations. This includes obligations relating to financial record-keeping and tax requirements.

Financial record-keeping and tax requirements;

Responding to lawful requests from regulators, courts, or other public authorities; and

Safeguarding, fraud prevention, and security obligations.

Nothing in this section limits your rights under UK data protection law. Full details of your rights, and how you can exercise them, are provided elsewhere in this Privacy policy.

7. Storage and security of information

7.1

Secure storage: InatUni Ltd stores personal information on secure servers and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, misuse, alteration, or disclosure.

When you register on our website, whether as a learner or an educator, you will be asked to create a password to access your account, courses, and online content. You are responsible for keeping your password confidential and secure and should not share it with anyone else.

If you believe your account has been compromised, you must notify InatUni immediately so that appropriate action can be taken to protect your personal information.

7.2

International data transfers: In some circumstances, InatUni Ltd, or trusted third parties acting on our behalf, may store or process your personal data outside the United Kingdom or the European Economic Area (EEA). This may occur, for example, where:

Our hosting or cloud service providers operate servers outside the UK;

Our course providers, partners, or service providers are based in other countries; or

Support, analytics, or technical services are delivered from overseas locations.

Where personal data is transferred internationally, we ensure that appropriate safeguards are in place in accordance with UK GDPR. These safeguards may include:

Transfers to countries recognised by the UK as providing an adequate level of data protection; or

The use of approved contractual safeguards, such as International Data Transfer Agreements (IDTAs) or UK Addendum clauses.

These measures apply equally to learners and educators and are designed to maintain the security, confidentiality, and lawful processing of your personal information wherever it is processed.

7.3

Security measures: InatUni implements reasonable and appropriate security measures to protect your personal data, including:

encryption and access controls where appropriate;

restricted access to personal data on a need-to-know basis;

regular review of security practices; and

working only with third-party service providers who are required to apply suitable data protection and security standards.

While we take data security seriously and make every reasonable effort to protect your information, no system can be guaranteed to be completely secure. You acknowledge that data transmission over the internet is not entirely risk-free and that you use our website and services at your own discretion.

7.4

Your responsibility: You (learners and educators) also play an important role in keeping your information secure. You should:

choose a strong password;

keep your login details confidential;

log out of your account when using shared or public devices; and

notify us promptly if you suspect Unauthorised access to your account.

Your decision to use our website and services is voluntary, and if you have concerns about how your data is handled, you may choose not to use our services.

8. Sub-processors

In order to provide our services effectively, InatUni Ltd uses trusted third-party service providers (“sub-processors”) who process personal data on our behalf and only in accordance with our instructions.

Each sub-processor is contractually required to:

process personal data securely;

act only on our documented instructions;

implement appropriate technical and organisational security measures; and

comply with applicable UK data protection laws, including the UK GDPR.

We may update this list from time to time as our services evolve.

8.1

Current sub-processors: The sub-processors we use include:

Meta (facebook and whatsapp) – customer communication and marketing tools

Google – analytics, cloud services, and research session tools

Printpond – printing and fulfilment of physical certificates (where applicable)

Paypal – payment processing services

Yoti – identity verification services

Trustpilot – collection and moderation of user reviews

Zendesk – customer support and helpdesk services

Stripe – payment processing services

8.2

International transfers: Some of our sub-processors may process personal data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as:

UK adequacy regulations;

International Data Transfer Agreements (IDTAs); or

Standard Contractual Clauses approved under UK GDPR.

8.3

Changes to sub-processors: We may add, remove, or replace sub-processors as our business requirements change. Any material changes will be reflected in this Privacy policy.

9. Data retention

9.1

How long we keep your (learners and educators) information: InatUni Ltd only retains your personal information for as long as it is necessary for legitimate business purposes. This may include:

providing you with access to our services, courses, or support;

managing your learner account;

complying with legal, regulatory, tax, or accounting obligations; or

resolving disputes or enforcing our legal rights.

We regularly review the personal data we hold to ensure it is not kept for longer than necessary.

9.2

Deletion and anonymisation (learners and educators): When we no longer have a lawful or legitimate reason to process your personal information, we will:

securely delete it; or

Anonymise it so that it can no longer be linked to you.

In some limited cases, personal data may be retained in secure backup systems. Where this happens, the data will be isolated from active use and will not be processed further until it is permanently deleted in accordance with our retention schedules.

9.3

Research data retention (learners and educators): Where we collect your personal data as part of your participation in a research session with InatUni Ltd, we will retain that data for No longer than two (2) years following the completion of the relevant research session, unless:

a longer retention period is required by law; or

you have expressly agreed to a longer retention period.

After this period, the data will be securely deleted or anonymised.

10. Your rights

10.1

Your data protection rights

10.1.1

Access and accuracy: You have the right to view, update, and correct your personal information at any time. This can be done by logging into your InatUni account and editing your profile.

We encourage all learners and educators to keep their information accurate and up to date to ensure smooth access to courses, communications, and any related services.

10.1.2

Marketing preferences: You have the right to object at any time to your personal data being used for direct marketing purposes, including personalised course recommendations and promotional communications.

You can do this by:

updating your communication preferences in your account; or

contacting us using the details set out below.

Personal data collected as part of research activities will Never be used for direct marketing.

10.1.3

Objection, restriction, and access rights (learners and educators): You also have the right to:

object to certain types of processing;

ask us to restrict how we process your personal data;

request access to your personal data; and

request a copy of your personal data in a portable format (data portability).

You can exercise these rights by contacting us using the details below.

10.1.4

Emails and account management (learners and educators): You may unsubscribe from non-essential email communications at any time by clicking the “Unsubscribe” link in our emails.

You may also manage or update your information directly through your account dashboard.

Unless your enrolment is linked to an awarding institution, professional accreditation, or employer-sponsored programme, you may request deletion of your account.

10.1.4.1

Right to erasure (right to be forgotten): You (learners and educators) may request that we delete your personal data by:

visiting your account settings and selecting “Delete account”; or

contacting us directly at Support@InatUni.com

Where your personal data has been collected as part of a research project, deletion requests should be made using the contact details provided below.

10.1.5

Withdrawal of consent (learners and educators): Where we rely on your consent to process personal data, you may withdraw that consent at any time.

Withdrawing consent will not affect:

processing carried out before consent was withdrawn; or

processing carried out under another lawful basis.

You may withdraw consent by contacting us using the details below.

10.1.6

Right to complain: You (learners and educators) have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe that we have not handled your personal data in accordance with the law.

ICO contact details:

Website:https://www.ico.org.uk

Telephone: 0303 123 1113

11. Children

InatUni takes its legal and ethical responsibilities to protect children’s privacy very seriously. Our website, courses, and services are not intended for children under the age of 16, and we do not knowingly collect, use, or store personal data relating to anyone under 16 years of age.

If you are under 16, you must not use or access the Website, courses, or provide any personal information to InatUni.

If we become aware that we have collected personal data from a person under the age of 16 without appropriate parental or guardian consent, we will take prompt steps to delete that information.

Both learners and educators should ensure that children do not use the platform independently, and educators must take care not to collect or share personal information of children under 16 in the course of their teaching or content creation.

Please refer to our Child safety and safeguarding for further details.

12. Cookies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help us to operate our website effectively, improve functionality, analyse usage, and enhance your user experience.

You can choose to refuse or manage cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of parts of the Website or Online Courses.

For full details about the cookies we use, why we use them, and how you can manage your preferences, please see our Cookies policy.

13. Contact details

If you have any questions, concerns, or requests relating to this Privacy policy or how we handle your personal data, please contact us using the details below:

Inatuni ltd

FAO: Data Protection Officer

Registered Office: Creech Castle, The Keep, Bathpool, Taunton TA1 2DX

United Kingdom

Email: support@inatuni.com

If you are located in the UK or EEA, you also have the right to contact the UK Information Commissioner’s Office (ICO) if you are dissatisfied with how we handle your personal data.

14. Updates to this privacy policy

We may update or amend this Privacy policy from time to time to:

comply with changes in law or regulatory guidance;

reflect best practice; or

accommodate changes in how we operate our services.

Any updates will be published on the Website. Where changes are significant, we will take reasonable steps to bring them to your attention.

By continuing to use the Website or our services after an updated version is published, you acknowledge and accept the revised Privacy policy.

15. AI-assisted services and automated processing

We may use artificial intelligence (AI)–assisted tools and automated systems to support and improve our services. This includes, for example, personalising course recommendations, analysing learning engagement, assisting with assessments, improving customer support, and enhancing the overall performance and security of our website and services.

These AI-assisted services:

do not make decisions about you based solely on automated processing that produce legal or similarly significant effects;

are used to support human decision-making, not replace it;

operate using appropriate technical and organisational safeguards to protect your rights and freedoms; and

are regularly reviewed to ensure fairness, accuracy, and compliance with applicable data protection laws.

Where AI-assisted processing involves your personal data, it is carried out in accordance with the UK GDPR and only for the purposes described in this Privacy policy. You have the right to request meaningful information about how AI-assisted processing affects you and to object to such processing where legally permitted.

16. Personal data breach notification

We take the security of your (learners and educators) personal data seriously and have appropriate technical and organisational measures in place to protect it against unauthorised access, loss, misuse, alteration, or disclosure.

In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:

promptly investigate the incident;

take steps to mitigate any potential harm;

notify the Information Commissioner’s Office (ICO) where required by law; and

inform you without undue delay where the breach is likely to result in a high risk to your rights and freedoms, providing clear information about the nature of the breach and any steps you should take.

Where notification to individuals is not legally required, we will still take all necessary corrective and preventative measures to reduce the risk of future incidents.

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