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Payments & e-Certificates

Get help with payments, invoices, and e-certificates

1. What payment methods does InatUni accept?

InatUni supports a range of secure payment methods to provide a convenient enrolment experience for learners worldwide. Depending on your location, available options may include major debit and credit cards, online banking, digital wallets and other recognized payment gateways. The payment methods available for your region will be displayed during the checkout process.

2. What is Premium Access?

Premium Access is an enhanced learning option that provides additional educational benefits beyond standard enrolment. Depending on the course, Premium Access may include exclusive learning resources, advanced assessments, downloadable study materials, priority learner support and eligibility for a verified InatUni e-Certificate upon successful completion.

3. Can I request a refund?

Yes. Refund requests are considered in accordance with the InatUni Refund Policy and the terms applicable to the specific course or programme. Eligibility may depend on factors such as the date of purchase, the amount of course content accessed and the reason for the request. We recommend reviewing the refund policy before purchasing a course.

4. Is financial assistance available?

InatUni aims to make quality education accessible to learners from diverse backgrounds. Financial assistance, scholarships or promotional discounts may be available for selected courses and programmes. Where such opportunities are offered, the eligibility criteria and application process will be clearly explained on the relevant course page.

5. How do I earn an e-Certificate?

To qualify for an InatUni e-Certificate, you must successfully complete all mandatory learning activities, assessments and any additional course requirements. Certain professional programmes may also require identity verification or the achievement of a minimum passing score. Once all requirements have been met, your e-Certificate will be issued electronically.

6. How can I download my e-Certificate?

Once your e-Certificate has been issued, you can download it directly from your learner dashboard by visiting the 'Completed Courses' or 'Certificates' section. Your certificate will normally be available in a downloadable digital format, allowing you to save, print or share it with employers, educational institutions and professional networks.

7. Can I obtain a printed certificate?

Most InatUni courses provide secure digital e-Certificates. Printed certificates may be available for selected programmes or through additional certification services, depending on the course. Where printed certificates are offered, any applicable charges, delivery arrangements and eligibility requirements will be clearly communicated.

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